Your Questions, Answered
-
I send out letters in two batches; the 25th of every month, and on the 1st of the month.
Domestic shipping usually takes 3-14 days.
International (outside USA) shipping can take up to 6 weeks.
If you subscribe after June 30th, you will receive August’s letter. If you subscribe after July 31st, you will receive September’s letter.
-
Not a problem! Email me at montymailclub@gmail.comand I can end your subscription or change your address before shipment.
You can also log in to your account and cancel your subscription there.
If you wish to change the frequency of your payments, you will need to cancel your subscription and sign up to a different one.
-
If you anticipate moving or needing to change your shipping address, you can me directly at montymailclub@gmail.com
You can also log in to your account and edit or add an address, which will automatically update for any future renewals. Be sure to update it ahead of your renewal date!
-
Yes! I am sending letters out of the United States and can ship letters out to any other country through the purchase of the International Monthly or International 6 Month subscription!
I try to send out international letters a little early because of longer processing and handling times. Please allow 2-3 weeks to get your letter in the mail!
-
Monty letters are not tracked due to their small size and weight, which is partly what makes snail mail so fun! If you don’t receive your letter, email me at montymailclub@gmail.com and I can refund you or resend the letter!
Always double-check that the address you’ve entered is correct!
-
Monty Mail is a subscription to receive a cute letter every month, including a variety of things! Your subscription will feature: a bookmark or postcard, stickers, a journal sheet, a puzzle, a letter from me, and bonus items! It's a fun way to bring a little more pause and coziness to our lives!