Your Questions, Answered
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I send out letters in two batches; the 25th of every month, and on the 1st of the month.
Domestic shipping usually takes 3-14 days.
International (outside USA) shipping can take up to 6 weeks.
If you subscribe after June 30th, you will receive August’s letter. If you subscribe after July 31st, you will receive September’s letter.
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Not a problem! Email me at montymailclub@gmail.com, and I can end your subscription or change your address before shipment.
If you would like to skip only one month instead of cancelling entirely, email me, and I can reschedule your next order!
You can also log in to your account and cancel your subscription there.
If you wish to change the frequency of your payments, you will need to cancel your subscription and sign up for a different one.
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If you anticipate moving or needing to change your shipping address, you can me directly at montymailclub@gmail.com
Be sure to update it ahead of your renewal date!
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Yes! I am sending letters out of the United States and can ship letters out to any other country through the purchase of the International Monthly or International 6 Month subscription!
International mail requires longer processing and handling times. Please allow 4-6 weeks to get your letter in the mail!
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Monty letters are not tracked due to their small size and weight, which is partly what makes snail mail so fun!
If your address is within the United States and you don’t receive your letter within 4 weeks,
OR if your address is outside of the United States (international subscription) and you don’t receive your letter within 6 weeks,
Please email me at montymailclub@gmail.com, and I can resend your letter or refund you!
*Always double-check that the address you’ve entered is correct!
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Monty Mail is a subscription to receive a cute letter every month, including a variety of things! Your subscription will feature: a bookmark or postcard, stickers, a journal sheet, a puzzle, a letter from me, and bonus items! It's a fun way to bring a little more pause and coziness to our lives!